Materials ordered were delivered by local suppliers. However it took a week to arrive. Ordered other materials at the same time from another plumbing supplier, which arrived the next day. So materials ok but delivery poor. Would I use again, yes. ...Mr David Gordon
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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks. ...John Plumbly
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Very good service and delivery. I was kept upto date at all times with progress of order and can recommend My Tub. ...Ian Bennett
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Excellant service, received item that I ordered in earlier than expected delivery.
Item recieved as described on web page & brand new.
Great experience with very helpful staff too.
Many thanks.
KK ...KK
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig ...Dr Iain McQueen
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Goods as ordered. Good price. good delivery time. Very satisfied. ...Eddie Saunders - Global Services and Supplies Ltd
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Thanks for your prompt customer service replies and for reorganising delivery to a different address at short notice. The part arrived promptly the next day. ...Leopold Hugo
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Excellent communication from the team and found the product I needed to complete the job in my bathroom. Definitely recommend using this company. ...Patricia McCarter
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Absolutely great service. There was a problem with a delayed delivery date on my order and mytub pulled out all the stops to re-arrange order. Really great that you can chat to them directly - and within 3 rings.
Many, many thanks for saving my building project.. ...Dafydd Huw Lewis Winfield
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Order arrived as scheduled and the spare parts we ordered fitted perfectly. Would definitely use the company again. ...EA Hunter
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