While the order is NOW complete, it took far to long to deliver weeks rather than days and the price went up to boot.
Over all score for MyTub = 5 out of 10 ...John Thomson
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Picked the item up today. Just what I ordered. A fine delivery process. ...George Fowle
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All good, especially the comms - many thanks and much obliged. Steve ...Stephen L Wakefield
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The online system was easy to use and the order came within 2 days - great service 😁 ...J M Whittam
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The goods ordered arrived well within the estimated delivery time and the service was very professional. It was also reassuring to be able to speak to someone who actually understood what I was ordering.
Overall I was very satisfied with the service from Mytub and would not hesitate to recommend this company.
...Graham Ward
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Easy to order good communication vie email updates on progress of the order and delivery spot on no problems all what more can I ask for thanks ...Roger Beeken
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Great suppliers, keep you informed of progress, use them all the time. ...Mr Tony Williams - Best Western Pinewood On Wilmslow Hotel
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The local sole agent in Dubai called ATMOST decided to stop suppoting the Ariston dishwasher model that I have and wanted me to replace the complete unit although only the door lock was broken.
They refused to order the part for me. I finally was able to find my parts at MyTub and within a few days I had my shipment at my door step and install it. It a perfect match. Excellent service and will always buy from them. ...Abdullatif Galadari
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good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere. ...Lee Headington
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