Great service, respose time to email,price and delivery excellent. ...PAUL ASHURST
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Very good service, goods arrived on time, will definitely use this company again.
Bryan Mead
Commercial Contracts Manager, ...Bryan Mead - MK City Plumbing and Heating Ltd.
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...roger norman
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Very efficient service at a very competitive price . Parts correct and delivered on time with plenty of comunication. Many thanks My Tub. ...Lucy Black
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Overall good service. Quit expensive delivery charge for a small item. ...Jeremy Shearmur
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Excellent service, part arrived on Thursday before 8.30 a.m. thank you ...Trevor Cullen
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Danfoss products received direct from supplier on next day delivery. Kept informed by MyTub by email for each part of the process from receipt of order to delivered package. Excellent service, brilliant prices and manufacturers boxed items.
Thanks,
Tony Tooley Proprietor ...Airwaves Engineering Service
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After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service! ...James Bailey
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Fantastic price, fantastic Web site, continuous communication on status of order and fast delivery. Would highly recommend this company. ...Gary Towers
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