Great help from the mytub team identifying the right item, pictures would be helpful. Delivered very quickly and a very good price. Many Thanks! ...Jeremy Hine
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order is complete we will pick it from yours monday ...MRS K K DHANDA
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Placed and order for a motorised valve and was pleased with the response form My Tub. Told me when it was coming and kept me up to date with the delivery info. Arrived on time. Very pleased with the price.
Overall a ten out of ten. Will use again ...Williams Electrics
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Excellent service really helpful with issues and put the customer first ...Mr kevin duddy
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Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly. ...Philip Ford
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MANY THANKS FOR THE FAST DELIVERY. BUYING THJE FUSE SAVED ME HAVING TO BUY A NEW TUMBLE DRYER. THANK YOU. ...NICOLA VAUVERT
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very good service. My order was dispatched speedily and delivered on time by a helpful courier. Product 1200 cotswold sliding shower door and frame is as described. Good quality at a good price especially with free delivery.
My only slight negative is that mytub do not stock a matching shower tray to fit the shower door so have had to look elsewhere and arrange a seperate delivery. ...James Bretherton
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Thanks for all your help and information from start to finnish super fast service and no problems thank you once again. Colin ...colin clubb
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Easy web site to navigate and order. Fast delivery and excellent communication on order status. Superb Customer experience and service. Definitely recommend and will use again!! ...George M Bish
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