Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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Excellent prompt service and very good communication.
Would recommend. ...Chris Willis - Chris Willis Contract Services
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Top quality service. Swift delivery and great communication throughout. Thank you, a pleasure to deal with. ...Glenys Brearley
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Very good service, ordered a basinpedestal which was not suitable not totally my fault, but was collected and money repaid less restocking charge without too much fuss. ...chris meadows
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Delivered bang on time! ...Tim Francis
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good service and communication ...lee palmer
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Fast and efficient service. Would definitely recommend and use again. Thanks again ...James Dyer
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Many thanks for great service. Other suppliers quoted 5 to 7 days delivery for the gas valve, MyTub had the part delivery in 24 hours. Christine was an absolute star in facilitating the parts supply. So glad I found you on-line ...Paul
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Order received promptly. Customer service excellent. ...Susan Broadbent
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excellent service!! like the way you kept me continuously informed all the way ...ANDREW JONES
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