Great service prompt. No hassle. Would use again thanks ...Paul Edwards
|
Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service. ...John R Thomas
|
I received the part next day and the part works. It is an obselete part so I did, there can be no doubt whatsoever, pay an inflated price. I am glad, however. to have the part and there are only a few left in the country so we’ll done Mytub. It arrived in a manufacturer’s box, well packaged. I have the part an I-76 controller and my Uponor underfloor wet central heating system is working. I am grateful to mytub for having the part, and I must say the staff were extremely polite and kind and pushed through at speed the order. I did pay £12 to get it in the 1-2 day delivery facility and in fact it arrived the next day. Super chuffed. I would not hesitate to recommend them and I’m not easy to convince with these type of transactions. Faith buoyed up. Thank you, indeed, Mytub. JHJ ...Janice Jackson
|
Very good customer service & communication thank you.Would not hesitate to use again. ...George Brown
|
MyTub was very helpful with my order, after the replacement item I needed turned out to be discontinued. Christine was helpful in liaising with the manufacturer to identify a suitable alternative that would work in my bathroom without drilling more holes in the tiles. She also arranged for the delivery to be delayed by two weeks until I got back from holiday. Fantastic service! ...Mary Henley
|
Considerable delay in delivery due to discontinued status of goods ordered.
Good feedback on order status
Quick response to VAT removal request
Would use service again ...Ray Le Goubin
|
Received package on Tuesday 0710 -thank you for all the help and support not actually had control knob installed on fire yet though ...Peter Durrant
|
Great service, only place with the parts I needed, postage was a bit high but delivery was prompt and communication was excellent ...John Birkett
|
good communication on time delivery ...Malcolm Browne
|
I had an excellent customer experience. When I phoned to find out if the target delivery date was as planned due to me not being available on that specific day, the customer service was very helpful and eventually it was arranged that I could receive delivery of the order on same day as I had I had phoned. Within a few hours the order was delivered. Top marks to everyone! ...Anthony
|