My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation ...Jonathan Mosse Renovations
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Communication was excellent and although the part was obsolete, every effort was made to fulfil the order. ...Paul McSparron
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The staff were very helpful and helped me to source the part needed and it was delivered when they informed of the date. I am extremely pleased with the service and would use them again and recommend them to others ...Selby District AVS
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You offered a first class service with uptodate messages being forwarded to me as to where my order could be collected.
My order was made available ahead of time and was collected from the appropriate store with no fuss at all.
Thank you very much. I shall use you again if the need arises. ...Jean W Hatton
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I have no problem, and have done so, in recommending mytub to friends and colleagues. The item arrived as advised, I fitted it, we now have heating. ...Gordon Scott
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Order received within stated time, very pleased with the delivery. ...Strongbond Construction - Strongbond Construction
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Received in two deliveries very quickly after ordering.
Unfortunately on unpacking the items, the 600x800 Elite is damaged on both the upper and lower sides. As the damage is through the paint to the metal in two places, the item will start to rust very quickly given it is to be fitted in a shower room. The packing was not marked so the damage had to have been from the factory.
Could you arrange for this item to be replaced and the damaged item to be collected at the same time
Otherwise I was happy with delivery and price.
many thanks
Gary Taylor ...G Taylor
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after a couple of issues with item and delivery the order was sorted out quickly with little fuss . many thanks items fitted and taps sorted . ...jon diver
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Good price and delivered within three days as predicted on order. Many thanks indeed. I did really want a couple of the flexi couplings which are listed on the Grundfos literature as an option for this pump. Noone I spoke by phone or online really appeared to understand what I wanted so decided to source elsewhere when I could be more certain of what I would be getting. ...Mike Pearce
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An excellent all round service indeed. I will certainly call here first if I need parts. Great prices and very fast delivery. Thank you
...Shaun Carr
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