After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service!
...James Bailey
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Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel.
...Beth Alcorn
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Very good service, ordered a basinpedestal which was not suitable not totally my fault, but was collected and money repaid less restocking charge without too much fuss.
...chris meadows
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Very pleased with overall service. Good practical web site.Helpful with delivery window.
...Peter Grainger
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I would recommend My Tub as they are very competitive and I had no problems with my order.
...fiona hunter
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The service was brilliant and the staff so helpful.
...Wendy scott
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Good service. Appreciated calls from delivery driver
...Barry
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Excellent service with speedy delivery.
...Carol Hanney
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Very pleased with service - good price and goods delivered on date given. Will be happy to use again in future.
...John Carnall
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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as
...Peter D Allum
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£
£156.83 
