Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha
...Mr T J COOPER
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brilliant thank you i have had such a problem getting this part for my fire you got it for me with in days thank you so much
...mrs c a barnard
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A delay with supply - but kept fully informed of issue - good price for item - will use again
...Donald Fisher
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very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary
...sea designgroup
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Prompt delivery and a good price. Quite rare to find spare parts with such ease
...MRS C WISEMAN
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Arrived on time. No problems.
...David Hamilton
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Excellent service and communication.
Would recommend.
...Ian Freeman
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Good price and service. Delivered within the timescale promised.
...Peter Devine
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I am pleased with the shower tray as it is a good product at a great price. I was unhappy with the delivery. It was initially set up for the Wednesday then changed to the Thursday. I took the Thu off and it did not arrive. It also did not arrive on the Friday luckily I was home!!!. When I called I was told there was a problem with the drivers hours and I would get it on the Monday but at any time up to 1800. As I had a plumber arriving first thing Monday this was no good. I elected to collect it from Yeovil at my cost and time. So a whole day off plus a couple of hours and diesel money wasted. Free delivery on orders over £25.00 should not mean second rate delivery especially when it ends up costing the customer. Companies who use the internet as the main portal for business must get the
...Fred Baxter
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Very helpful and efficient service
...John Joseph Whetstone - Ramp Instruments & Controls Ltd
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£
£156.83 
