Excellent service problems handled promptly and courteously ...IAN RICHARDSON - CALEDONIAN RAILWAY LTD
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Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend. ...Nicola Phillips
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Delivery a day earlier than estimated but cost was ridiculous as it was a special order. I will not do that again. ...charles coulson - Charles Coulson
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hello,
I received the package and everything works perfectly
thank you for your care I am very pleased with your hospitality and the quality of your services
good day ...vanderheyde pierre
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Thanks for great service from Christine who kept us informed. Swift delivery service from UPS and quality parts & price. ...d collison
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Excellent service.goods received in a very good condition with nice.packaging
Thank.you again.for.the.great.assistance ...LAO YUEN NING
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The service was overall good.
Nevertheless the delivery charges should be made clearer as no explanation is made that items could be delivered separatly and different charges can apply.
...vera
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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While offering best value for this product, which is why I purchased, BUT delivery time of eight working days from order is simply too long for a business user. I will have to consider this delivery delay if ordering again.
Regards
R Page. ...Richard Page - R C Page. Machinery
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Service and delivery time was excellent. Unfortunately the basin arrived without Fittings SR1015XX 120MM BOLTS FOR MASONRY WALL PAIR. ...Marina Slade
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