i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall ...keithadamson
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Service I received was fine and prompt. I'm not a great consumer of you products, merely D.I.Y. but would use you again.
Regards
...Nicholas Hartley
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A great service whilst you were let down by your courier failing to pick up [package they arrived within 48 hours of estimated delivery. All telephone conversations were polite an your operatives are a credit to the company. Well done . ...Mr G. Hales-Phillips
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The service was brilliant and the staff so helpful. ...Wendy scott
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item arrived,when unpacked found minor defects ,still waiting for replacement.
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Hello
Sorry for any inconvenience, a replacement should be with you Monday morning.
Regards
MyTub
...Neil Watling
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Service was first class. E mails confirmed status of the order, & that is exactly what happened. Would use again & recommend ...Mrs Cheryl Smith
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I am very pleased to say that I am delighted with the service I received from MyTub.
The sales team were very helpful and the product arrived in two days from order and is now installed to my satisfaction.
Many thanks for your help.
Phil NE ...phil northeast
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Excellent Communication and Service.
Easy and friendly to deal with.
Returns handled without issue.
Highly Recommended.
Many thanks...
...Andrew Crosby
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Thanks for sorting my order. Advertising the parts at a price you couldnt deliver at caused a delay on our job. And sadly a lot of the parts were damaged, which wasnt your fault, but compounded our delays issues on getting this job finished. ...Clive Prew
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Dear MyTub, Thanks for an excellent service again, and good prices. My order has arrived all as it should be and in good time. Thank you Christine for keeping me informed. Tim
...Tim Feltwell
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