Everything handled by My Tub was superb, order placing, order acceptance and delivery schedule exactly as promised and required. Shame their supplier Jaccuzi were not as good, correct bath, but wrong installation instructions and drawing, and I believe incorrect installation kit as well. checked with Christine who arranged correct drawing or something close by, I asked Jaccuzi for information on installation kit, still waiting for a reply. So designed own fitting kit and fitted successfully, plastic front and side panels not as drawing supplied, so not going to use, anyone want a Jaccuzi 1500 bath front and side panel, going cheap !! ...M.White
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Excellent service for a part that couldnt be sourced anywhere else.
...Janet Davis
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Fantastic service. Ordered Monday am and delivered Wed am. Matched competitors price as well. Would recommend my tub 100%. ...Chris Pook
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fast friendly service very helpful with good communications pleasure to do business with you many thanks ...Michael Moore
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Service was excellent - kept fully informed.
Product fine, except that the Seat Pillars had no screw slot I had to cut my own.
No problem with the website. ...Mr LDJ Clark
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Great customer service and amazing delivery speed. Very impressed. ...Juan Jose Carlier - Inter-American development Bank
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Great company, easy to use site, very competitive prices, efficient communication and speedy deliver! Perfect!
...Nick Wynne
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Very good. Aqua Lisa no longer available. MyTub 4 days and received.
...BH East - Devon Props
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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Thank you my order was dealt with and received quickly,excellent service. ...ALBERT COUNSELL
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