MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues.
...Paul Anthony
|
Many thanks for the prompt execution of my order and will certainly recomend and use your services in future.
Regards
DJ.
...D.K. John
|
MyTub for fantastic communications, pricing, delivery and total all round service. My No.1 choice!
...Andy Blachford
|
Would use this company again. Answered queries same day. Contacted about delays and kept up to date with delivery.
...Miranda varnam
|
Products delivered exactly as described and in a timely manner. Great service. Thank you mutin!
...Richard Cobley
|
This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
|
Very good service and a good price. I would deal with My Tub again.
...George Vince
|
2 out of the 16 items where damaged, 2 replacements arived on site within 2 days
...L Turnbull
|
Good fast delivery of quality parts.
...Graham White
|
Goods arrived promptly and in good condition. One item was out of stock at manufacturers but they kept me informed of progress.
...Bob Harley
|
£
£1.98 
