Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you ...Mrs Catherine Dobson
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laurie was very helpful in finding the correct part i required, which i ordered and received the next day.
Many thanks,
John ...john william barber
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Excellent, efficient will definite use again
Thanks ...Stephen meakins
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Easy to order and delivered efficiently ...Matthew Jones - CHRES Ltd
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Great communication, delivered on the date quoted, best price. Would recommend.
...Michael Sage
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i dont have a problem with my tub service is excellent and the minor problem I did have not of my tubs making but that of the delivery company was put to rights by my tub thank you very much. ...David Paterson
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Pleased to receive the Wavin Actuator. The heating was installed about 2.5 years ago, and we have lived here 6 months. It had never worked properly due to being installed wrongly. It is now OK. Wavin sent me a circuit diagram, so I could diagnose the fault.
Thank you for your help. ...D. Muir
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I selected your services based on your communications access having experienced another supplier with no phone access and very slow email response. ...Stephen Watts
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Unit received as described, within time frame stated. ...Iain Carson
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Good service thanks - kept me advised well on status of order. Goods packaged well. ...P H Lisle
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