Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time. ...Raymond TOPIN
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Kept up to date with order status, great comms, fast delivery, and product was as descibed, would use compant again. A ...Martyne Mullar
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We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed. ...Susan Langley
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Great Communication, prompt delivery, well packaged hope to do more business with ...Lee Matthews
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Good service delivered exactly as promised
Regards
Bill Clark ...William Clark
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Just what I wanted. Good product. Good price. Thanks ...Michael Everard
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Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay ...Adrian Stevens - Adrian Stevens Plumbing
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very goodservice, and client very pleased with the boiler. thanks she now has a nice warm house again. ...june chalmers
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Excellent service and communication.
Would recommend. ...Ian Freeman
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Excellent price - prompt delivery - you siad what you would do and did it. Well done! ...Eric Pavyer welwyn.org.uk
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