Goods arrived in good time and well packaged. Thank you. ...John Griggs - JPJN Partners Ltd
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There were technical problems with my order which mytub shoiwed considerable persistence in sorting out for me. 10/10 for communications.
...Robert M Mizon
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The wrong address was put on the delivery paperwork. Fortunately the driver phoned for directions.
Otherwise a smooth transaction. ...Mr C Robinson
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Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again. ...Phillip Edwards
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Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
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Hello
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
Regards
MyTub
...Nicholas Farhi
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Excellant service, received item that I ordered in earlier than expected delivery.
Item recieved as described on web page & brand new.
Great experience with very helpful staff too.
Many thanks.
KK ...KK
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Order arrived within stated time - Good service! ...Dave Sanders - Dartington Crystal Torrington Ltd
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very good customer service ! ...Marta - J and Z Construction Ltd
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Excellent service. Good communication. Many thanks. ...Lesley Evans
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So far excellent - going to collect coals from Plumbs just hoping can find the place! ...Mrs A Cam
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