Very quick and efficient service kept us well informed at every stage ...R J Malton
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Good service but you gave no notice of delivery which is necessary out here.
...Steve Watson
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Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks ...Pike Martin
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I bought a toilet on this website, it was the Twyford E100 bottom outlet close coupled pan with the Twyford E100 Square raised height lever cistern, made for the raised height pan but decided to buy it with the standard E100 bottom outlet pan as its the same as the push button cistern accept it isnt push button, its side lever instead and its great.
This toilet was bought for a friend but had it shipped to my address as he wasnt in and I will need to buy another 3 toilets with this site soon.
When the toilet first came, it was a bit of a pain in the neck to put the cistern on the pan as the screws through the cistern wasnt long enough but the screws werent actually the problem, it was the washer that goes between the pan and the cistern.
I got a new one for my mate and it fitted ...Micheal Jones
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Easy to order on website, however the statement on the website regarding free delivery on orders over £35 is misleading our order was over £50 but as it was not a stock item it cost £15 delivery. Not impressed.
Order arrived within 48 hrs after order, tin damaged but it didnt affect product. ...David Williams
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Great service, goods arrived a day early . ...I Lowe
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My order arrived on the day specified, thanks. It would be useful if a text message was sent to indicate likely arrival time, I was just on the way out when the driver arrived, so nearly missed him. ...Ivor John Lane
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I was pleased with the service. I was first given an estimated delivery date, and later confirmed. Emails were promptly responded.
Thanks to mytub. ...Daljit Singh
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Having this rare item in stock saved the job! The new installation now exactly matches the original that was fitted in 1932. Excellent email updates on the progress of the order. ...Alan Pickwick
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Customer service from MyTub was excellent. Steve and Samantha kept me well up to date with the delivery status of my order. I will definitely use MyTub again. ...Stephen Hanmer
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