very satisfied with the service ...joyce jobling
|
Great service and wonderful communications. Fast and free delivery. ...David Jackson-Hulme
|
Excellent service, very efficient ...Philip McElhinney
|
Good speedy delivery thankyou ...Karl Humphrey
|
Very efficient delivery and notifications of transit. Thanks ...Nigel Appleby
|
Recieved promptly, as described. Many thanks. ...Mr Roland Bailey
|
Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
------------- ------------- ---------------
Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
|
Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we ...Mr. Anthony Hopkins
|
Fast and efficient - items arrived even sooner than expected! Thanks. ...Mr.J.Knight
|
Prompt service online and with delivery since we needed this replacement asap. Many thanks. ...Mrs
|