I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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Many thanks for a prompt delivery and responce to miss order
...Nottinghamshire Fire
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Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks!
...Elaine Lawrence
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Great service and prices, but would welcome the option of a fast delivery service e.g. Royal Mail Special Delivery, they will get any parcel most places in the UK, including Aberdeen before 12 noon the next day. The lack of this service meant I had to go to someone else for the electrodes I would otherwise have bought from yourselves.
...Evelyn Tait
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Useful website, with relevant information, helpful staff when I rang up with further questions. Only slight hitch was with delivery....items arrived day after my confirmed date.
...Ms Helen G. Hughes
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Excelleny delivery information and phone help with ordering and choice.
Please note Danfoss has a two phone numbers. I needed the burner one.
Cheers RJP
...R Pannell
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Although the tray could not be delivered on time but the response was quick and satisfactory, I will recommend this company.
...SHADAB ASLAM - LBV LTD
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Very happy with service
...Stephen Spence
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Order processed and delivered quickly. Packaging was a little light just a bag but all was ok.
...Claire sutton
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Thank you for your diligence - Stuart Haynes
...stuart Haynes - private
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£
£1590.75 
