VERY GOOD SERVICE, THANK YOU ...REV. B. POWELL
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Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha ...Mr T J COOPER
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Quick and easy ordering, quick delivery and the product was correct and easy to fit. Absolutely no complaints at all. ...Graham Penny
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Fantastic communication - so quick - couldnt speak more highly of the service I received. The item took a while to arrive but was not going to mainland UK so probably explains it and I wasnt in a hurry for it anyway. Kept me informed every step of the way. Highly recommend and will you again if I have need to ...Lesley OByrne
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The part did arrive a little later than expected but the members of staff i dealt with, Christine and Rachel kept me updated were very helpful and polite. ...GASFLOW PLUMBING AND HEATING
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Very quick delivery once I decided to place the order with the slight risk the parts were incorrect. It turns out they are correct. Pity your supplier contacts were unable to confirm for sure and didnt even bother to reply to you it seems. ...Neil Purves
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Great service, fast delivery! ...Geoff Speller
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very efficient, thanks. ...K. Goodier
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Thanks - very fast service with friendly and helpful staff ...Andy Phipps
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A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
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Good afternoon, we are arranging a replacement. Please accept our apologies thanks
Regards
MyTub ...David Mcmullon
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