Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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Great prices and excellent delivery service, will use My Tub again ...Sandra Coxell
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Regular updates on the progress of my order, arrived when planned, great service! ...Nick Hemmings
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Cheap, good communication and promt delivery. ...Nick Gribble
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you ...Nick Mooney
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Good quick and reliable ...Mrs Debbie Colley
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first class service thank you ...Brighton Hove
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Very swift delivery.would use again for sure. ...mrs h hudson
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Very courteous customer service, excellent communication on delivery expectation, and a great price! What more can be said ...Brian Madden
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Everything worked without problems, thank you. ...Arnald Grabulosa - Dept. Quimica Inorganica UB
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