On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
|
order recieved very pleased
...mr j a j mann
|
My order arrived in good time and as I was not at home when the delivery was made the item was put in a safe place and a note was put through my door.
Many thanks
Brenda Hurran
...Mrs Brenda Hurran
|
Great price, very fast shipping, would definitely recommend
...Paul Bickel
|
Great service, very informative on delivery dates and no hassle at all,will definitely be using you again, thankyou
...Chris Hughes
|
Fantastic Jeanette, - great service and I will be happy to say so
Best regards,
David
...Biznet
|
Thanks for very good service and helpful team at mytub will continue to use mytub when i need to and will pass on your good name to family and friends kind regards paul.
...paul
|
had a good look around internet , yours was the best price and postage , you have to shoparound and well done mytube you got my order and manythanks
...christopher tomczak
|
I was really pleased when you didnt have what I ordered you suggested 2 alternatives which saved me messing about.
Very very good no body else Ive used does it.
...Bryan hodgson
|
corrrect part arrived on time, thx
...H W Gravell
|
£
£966.46 
