The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied. ...S OGUNGBOLA
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My order was dealt with efficiently. There was a wait for the item, which was made clear when ordering, but we were kept up to date about the expected delivery date which in actual fact was sooner then expected. Would definitely use again. ...JOHN MILLS
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Very pleased with your service; collected Grohe 3000 Shower Valve today without any problem. ...Sheila Bean
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Thank you for the good communication and the fast delivery of my radiators . Was a real pleasure buying from your store and youve become one of my favourites. ...Adrian
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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Great service. Delivered when promised
Faultless. Thanks guys 👍🏼 ...ian hendley
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Feedback all good. Mytub had the product we were searching for and the website was easy to use to make the purchase. The item came on time as predicted.
Only good things to say about this Company. ...Mr. F. McSkimming
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Good price,sevice,delivery and communication.Says it all thanks. ...W S ROBERTS
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Thank you for my order which arrived safely by courier the other day. Great customer service. Most grateful for your assistance ...Nigel J Masters
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Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again. ...Phillip Edwards
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