Excellent service. Managed to quickly source a rather obsolete part that others could not. Delivered very promptly. ...James Hill
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All good, thanks! ...Gillian Hodgson
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Excellent communication, and thats all you really need. ...Frances Sylvester
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Brilliant Service. Steve was really helpful. Part arrived quickly. Highly recommend My Tub. ...Karen Jacks
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Item arrived safely in the time indicated. Good service, thank you. ...Amanda Hawkins
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We were happy with the purchasing process, it was only the delay in receiving a delivery date that caused us a problem as we had a building project on and there was a chance that we needed to reschedule other tradesman. As it happened the goods arrived on the date that they were eventually promised for. ...Allen Matthews - Glenammer Eng Ltd
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The 1st order there were 2 cover seats and they were both broken. I sent them back immediately. The 2nd order got lost, then Christmas and New Year stopped process and finally the seat cover arrived. So fr so good. ...Carol Robertson
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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thank you for sending my order in super fine time, and for keeping me up to date with my order it fits perfectly in my fire very pleased. thank you terry plymouth. ...terry johnston
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Ordered and delivered the next day. Very pleased. ...kbr
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