Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class.
...DARREN BAILEY
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A really efficient service locating a hard to find component. Good communications and fast delivery.
...Allen Hardman
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
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Next day delivery for a part for a forty year old gas fire. Very impressive.
...I SCED
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Super fast delivery. impressed with service second to none
...kenneth wood
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very good got was advertised
and also a telphone call to them to adiveson fitting and is on and working
many thanks vic
...victor a hill - private
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Although the item took a long time to be delivered I was kept constantly updated about what was happening and my messages were immediately responded to. As I didnt urgently need the item this communication was greatly appreciated.
...Vigo Software Ltd
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my order was late even though i have an email stating it was deliverd on Friday 9th May, when it did arive Wednesday 14th May part of my delivery had bits missing and looked like it was picked up of the workshop floor, so wasnt to impressed!!!
...Ibis Shepherds Bush
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First class service and a very speedy delivery with a quality part. Highly recommended
...sean kennedy electrical sevices
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Thank you very much, order delivered on time,Excellent service I would recommend My Tub to all my friends Regards Michael Caffrey
...Michael Caffrey
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£
£966.46 
