I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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My order came on time, havent had chance to use them yet, but very pleased with the service so far. Thank you.
...Jean Morgan
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Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden
...Elizabeth Burden
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THANK YOU FOR FINDING THE TOILET SEAT AND KEEPING ME INFORMED.
...Peter Mounty
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Excellent service from ordering to delivery
...Alwyn Keith Good
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Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed
...David Hall
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thanks very much arrived in good time now we have a hot shower :O))))
...Alison Digby
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I received the order promptly and greatly appreciate your help and patience in resolving my sensor compatibility problem.
Many thanks
...D.C. Duncan
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First class service from Laurie online chat help who sourced the product I wanted quickly and efficiently. It arrived within a few days. It was exactly as described and excellent quality. Many thanks, Laurie.
...Diana Dalton
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Good service all round, technical knowledge and customer service was excellent, with on time delivery, could not ask for a better service, well done my tubs!
...Jim Miller
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£
£254.47 
