Completely satisfied with mytub but delivery could be better. I rang you at about 4.30 on promised day of delivery to be told that delivery could be any time up to 6.00pm. At 7.30 I sat down to write a very critical e-mail to you complaining about non -delivery but, happily, it came just before 8.00pm. I was panicking as I had promised to use this item in repair of a customers boiler on Friday relying on your promised delivery. All turned out well in the end but earlier deliveries may save frustration and anger.
Thanks for your service. I will use you again. M.Bradbury ...M.B.Services
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My goods were not delivered the day confirmed and only delivered the next day after chasing.The staff at My Tub were very polite and curtious. ...Louis Fleury
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Order delivered on time and as described.
Web page is easy to navigate although a tad basic in looks. Does the job though.
...Colin Campbell
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web site easy to use and product arrived when they said it would. I know it is not always easy but to known a rough idea of the time of delievery would just great not more hanging around. Otherwise cant fault it ...Garry Matthews
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After some delay in delivery due to being in lockdown and NHS requiring urgency on their washroom needs ,I was eventually given an acceptable date which got delivered as promised , so I am pleased with that . The product a washbasin tap was as requested and looks good . Yes I would deal with the company again as they keep you up to date with delivery progress. ...Trevor Gallier
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Good website & couldnt be beaten on price, however items took a lot longer to come than I expected, but was updated on the progress week by week.
...Jayesh Mistry
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all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet ...Mark Owen
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it. ...Carol Winder
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Excellent service! Thanks parts arrived and were collected OK ...Robert
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Washers received yesterday. Many thanks. ...Sharon Forbes
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