Delivered on time, well packaged to. Thanks. ...MR A M GILMOUR
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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My tub had a part which we had difficulties finding anywhere else.
Order process easy and my tub kept us updated on order and delivery progress.
Thank you. ...D.Jacobson
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Excellent service. Thank you so much ...Helen Murray
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Excellent service.
Free delivery
Hassle free ...D Bailey
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Excellent service despite item being obsolete and we were kept updated on a delete time. We would recommend this company and we shall be using them again
...JM and AJ Gray
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I have only good to say about the execution of my order. I was kept informed of how my order was progressing, it was delivered within a few days of ordering, and was delivered the on the date I was told and within the time scale on the day. The young lady on the telephone when I first enquired was very helpful and the young man who delivered it was very polite and carried the parcel, which was a sink and quite heavy, into the house. Thank you to all concerned and I would not hesitate to use My Tub again. ...Beryl Reddington
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Simple order taking by someone who knew exactly what I wanted - packed and delivered on time to MyTub, but one day earlier than I reasonably expected.
Thank You. ...Mr C P Ryan
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The goods arrived on time but just took to long to arrive. It took a week for delivery. ...Paul Casey - Central Heat Pumps Ltd
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Excellent, fast and efficient service.
Thanks ...Peter Woods
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