good prompt service, thankyou, peter ...Mistral Yachts Ltd
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After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
...Sandra McCrindle
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Great service in sourcing an end of line product, which was delivered ahead of expected date.
thanks! ...Jeremy Finch
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An absolutely perfect service and many thanks to the girls who helped sort out my problems.
...J Hannay
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Excellent service, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks ...Robert Dunderdale
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Great service...Thank you. ...ANDREW M. MORTON
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I needed this component in a hurry so went with who ever had it in stock. £12 for a five day delivery time is expensive for what is a small part especially as the order was actually fulfilled by a company local to me a few miles away in West London and not by the company I ordered from who are based in the North East. Ill be looking more closely at local suppliers in future. ...Graeme Harper
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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Very good service, delivery arrived on time, kept us informed on the progress of our order.
Would use this company again in the future. ...Shirley Tilbrook - C. Tilbrook
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Fantastic service and really helpful chasing down delivery ...Simon Macpherson
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