Service was very good
and I was kept informed of delivery updates.
Though I think they where let down by
there suppliers ...Ronald Shore-Marston
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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The part was exactly what I needed. Thanks for a great service. ...Garry Walker
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Brilliant service would use them again.very knowledgeable. ...Richard Mace - The Coppice Primary School
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Excellent service with good communication throughout. ...Stephen Webster
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Fine except for chaos regarding delivey. Slight damage two flanges bent but hopefully this can be rectfied without returning the goods. Reeserve judgement untill installation. ...Flow Dynamics Ltd
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Good communications and service. ...Michael Greenwood
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Very happy with the service and the product. Good with the refund for the cancelled items,will def use again. Thanks James ...james crickmore
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good service kept well informed thanks will use again ...Mark Gough
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Very pleased once again with your service. My order arrived as advised.Many thanks. ...Mrs B.Wootton
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