Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly. ...Lisa Foley
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Easy ordering process and prompt replies to lead time enquiries. An alternative product was offered where the one I was interested in was discontinued and at a competitive price. Good and accurate communication on delivery. I would definitely use again. ...Michael Hall
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Great service at reasonable price. ...Colin Mendelowitz - CJMPM Limited
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very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary ...sea designgroup
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you. ...James
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efficient service & delivery
thanks ...F J Rogers
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Great communications and service from all concerned. Easy to navigate through the website to find the parts needed. ...David Parker
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Order processed and delivered quickly. Packaging was a little light just a bag but all was ok. ...Claire sutton
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I was really pleased when you didnt have what I ordered you suggested 2 alternatives which saved me messing about.
Very very good no body else Ive used does it. ...Bryan hodgson
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completely satisfactory
the order came in 2 deliveries 1 yesterday and 1 today but this was clear in the documents
thank you ...Celia Handel
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