Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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The service was very good 4star thanks.
...Darlington - BESC
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Unit has arrived.
But slow delivery.
...Richard Pearson - Above
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Just wish to comment on the recent experience with MyTub.
Espeically Steven based in Newcastle, was very helpful throughout the entire process- and the driver who got x24 pans from around all your branches to our offices in Bury. I was advised that they even included x1 free of charge which shows that this company go out of their way to provide excellent customer service.
Many Thanks
Daniel Bench
...Daniel Bench
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Good prices and great communication and quick delivery, many thanks
...Vigo Limited
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Spares for Baxi boiler arrived safely in good time.
Many thanks
...Colin Brown
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Very efficient - item turned up at scheduled time. Thank you
...Chris Goss
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Service was good, continual feedback on progress was good
...Whitby Seafoods Ltd
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All Good!!! Many Thanks, Michele
...Sote ltd TA Pentolina Restaurant
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Very happy with service, found item I wanted at very good price compared to other retailers. kept notified of order tracking, which arrived promptly on date given. Excellent service. Would use again.
...Jill Longman
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£
£2731.21 
