Outstanding service. Really needed the part for the following day and you guys were able to deliver! Excellent customer service from Sophie - checked to make sure the item was on the way and even called to see if i got it! Will recomend my tub and continue to use it too! ...Eddie Mc Goldrick
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Very Good Price, But:
Ordered 2 Entice WC seats, after receiving a delivery time lead time update email at 0908 hrs confirming 2-3 days delivery.
After order placed @10.08 hrs same morning, delivery time then quoted as 12 days out. Not good ...Tom Thornton
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Price was good, delivery excellent, product exactly right. Fitted in minutes, problem solved! Would happily use MyTub again.
"fix areas where we are weak and ad to areas we are strong"
:-) weak spelling perhaps, I suspect you mean "ADD to areas" ...John Rigby
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The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible. ...Nicola Richards
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Excellent service.
Free delivery
Hassle free ...D Bailey
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Excellent service. Good communication re order progress, product delivered to neighbour as instructed, correct product received. 100% happy bunny! ...Paul Williams
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Many thanks for giving this order a push after my earlier email! It was delivered safe and sound this morning. A good service!
Regards,
John Saliot ...John Saliot
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Thanks for all your help and information from start to finnish super fast service and no problems thank you once again. Colin ...colin clubb
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quality product at a great price ...david gauld
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