I am happy to say that the diaphram washers have arrived at last and they are exactly what we ordered at the start. The wrong washers were sent originally and it took ages for the correct ones to be sent despite the inconvenience of not being able to use the cistern for so long. This has been an unfortunate transaction but probably an exceptional one from Mytubs point of view. Good luck for the future. regards. E S SMITH. ...Ernest Scott Smith
|
I had an excellent customer experience. When I phoned to find out if the target delivery date was as planned due to me not being available on that specific day, the customer service was very helpful and eventually it was arranged that I could receive delivery of the order on same day as I had I had phoned. Within a few hours the order was delivered. Top marks to everyone! ...Anthony
|
When order was placed there was no communication from yourselves regarding that one of the items was out of stock and would take at least 4 weeks to get . I only found out from my local plumbers merchant who you tried to place the order with Once I had then emailed youselves a member of your staff think her name was Karen contacted me and once I explained the situation that I needed it the following week , went away and managed to source the item for me. Was very impressed with how the problem was dealt withand items were delivered when promised , but think the webpage product listings should be clearer on delivery times with these sort of items.
...Petes Property Services
|
the tap cartridges were easy to find and order, fast delivery in good condition, great service and keen price, happy to recommend - thanks ...Rick Upchurch
|
Excellent service.Bath arrived as scheduled in first class condition. Absolutely no problems, would definitely recommend. ...Ian Tyerman
|
Basin arrived within a few days,thanks
I must admit I thought the fixing brackets were included in the order
...V wiffen
|
had a good look around internet , yours was the best price and postage , you have to shoparound and well done mytube you got my order and manythanks ...christopher tomczak
|
Great service, fast delivery! ...Geoff Speller
|
Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly. ...Philip Ford
|
Very good delivery service thankyou ...m.h.smith
|