This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Excellent service, all fitted so thanks once again.
Regards
Steve ...Steve Blackwell
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Thanks for delivering my order next day as promised - excellent service,
Best regards,
Doug Elliot ...Doug Elliot
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Product arrived in good condition. Speedy service, exceptional customer service. Easy delivery or pick up. Very happy. ...SUZANNE ENGLISH
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A very helpful, professional service. I would like to thank the gentleman who helped me with placing my order. We are waiting for the delivery now and are confident that all will be well.
Gill Valentine
Little Oaks Residential Care Home.
Essex ...Gill Valentine
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Would be happy to use again and recommend to colleagues. ...Alec Pearson
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Order has arrived and been fitted. Thank you for pursuing delivery. ...Frances Winder
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Good service even when parts are hard to get , kept me informed thank you ! ...steve westley - westleyhire ltd
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Thank you for my parts and thank you for delivering them so quickly. ...Derek Leslie - Premier Oil Aberdeen Services Ltd
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Excellent service for a great price. The delivery driver was very friendly and helpful too! ...David Butt
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