products as expected
first class service
...ksk plg
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Excellent service and communication. Thank you!
...Brian Rattley
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Sir/Madam,
I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.
The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.
Now I will go to you guys first without question.
Thank my congratulations on running a very impressive company
...Dave Turner
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Delivered on time, Very helpful in offering me correct alternative as my request item was discontinued. Good people.
...Tim de Paravicini - Yoshino Ltd.
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MyTub for fantastic communications, pricing, delivery and total all round service. My No.1 choice!
...Andy Blachford
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Hi Christine and jeanette thank you for your speedy attention and resolution to this matter. excellent service
Thank you very much
...Alex Morton
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I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are .
...david shorter
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Thank you for your great service, there was an issue with obtaining the item but you kept me informed. The item was eventually delivered earlier than expected.
Thank you once again.
...john epworth
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Thanks very much took a week to get the part but you were the only ones who could come up with it, I had already tried three other parts suppliers cheers
...Dave Harris
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£
£732.06 
