Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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Good value, excellent comms and fast dispatch, would gladly use this supplier again, many thanks, Keith ...Keith Sutherland
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Price was great but had to wait a very long time for delivery. ...Daloon Foods UK Ltd
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Very pleased with the service that we received. The part arrived promptly from the other side of the world. There was an issue with the cost of the freight to start with but that was rectified and we were very happy. ...Vicky Vincent - La Porchetta Ricarton
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Hi there , Sorry for the delay, goods turned up on time,hav nt fitted them yet! Your service was top drawer . Thank you so much . VM ...Vincent Manahan
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Excellent Communications and delivery, first class web site and great customer service support.
many Thanks
...Brian Wesson
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Good price and excellent service !! ...Design and Technology Services Ltd
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Item received, very impressed with customer service, and will definitely use again.
Many Thanks
Regards
Tristan ...tristan shelton - Mr
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The kit arrived about a week after I ordered it. It was complete and fault free. I saved about £ 20 compared to competition. ...Environmental Heating Sol ltd
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The service from mytub was first class. Thank you. ...JOHN MCCARTHY
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