While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Yes I have now received my motorised valve but not without a hic up ! I appears that some where alone the process of sending me the valve my delivery address was manually transferred or maybe read from a post code. I gave you the address of Bucksburn Academy and the package was addressed Bucksburn Clinic. I was good fortune that you put my mobile phone number on the parcel and some kind health visitor called it!
Any how I am pleased with the valve and will not hesitate to use you again because your pricing is good and the delivery is quick potentially!.
Thanks Peter ...Peter Maltin
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Would not use again although delivery was free waited far to long 2 weeks ...Peddarsway bed and breakfast
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Excellent Service and Delivery.
Thanks
Peter Jowett ...ASQUITH BUTLER LTD
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Your website was easy to navigate with a huge range of products at excellent prices. I was out when the first delivery was made and no note was left so there was a delay before I called and discovered what had happened. Delivery was quickly rearranged but it was more convenient for me to collect from a local depot. Thanks. ...Colin Hiscox
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THANK YOU.
I HAVE RECEIVED IN TIME.
IQBAL ASGHAR ...IQBAL ASGHAR
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All good, thanks! ...Gillian Hodgson
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I had to chase up my delivery but the service I received after contacting MyTub was fine. Goods then were received within 3 days. Would I use this company again Yes ...Graham Abbott
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Great service in sourcing an end of line product, which was delivered ahead of expected date.
thanks! ...Jeremy Finch
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Brilliant service . Beyond my expectations.
Thanks ...paul davey
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