Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we
...Mr. Anthony Hopkins
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Easy to use website, speedy transaction, swift replies
...Debbie - Mains electrical
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...gerry duffey
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The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good.
...Andrew Smith
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order arrived on time and as described. thanks.
...mr Paul East
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Good customer service. Good communication, would definitely use again. Thanks
...Angela Brehaut
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Excellent and helpful staff,thankyou
...JohnPeterson
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Kept informed all the time, correct item delivered on time and a good price. Thank you
...Gary Grant
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Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
...Dr D R Lachno
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VERY GOOD SERVICE, THANK YOU
...REV. B. POWELL
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£
£34.37 
