the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Great prices and excellent delivery service, will use My Tub again
...Sandra Coxell
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Great customer service and quick replies to any emails regarding my purchase. The part was sent out quickly and my boiler is working perfectly in fact better than it did before
...Duncan Kerr
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Good experience and very good personal service from Rachel re delivery date which was given as 12th and she has managed it for 8th, however many sites offer next day delivery and I would probably in future shop elsewhere as the wait is quite long and we need product now.
...Linda Morgan
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My order was del professionally, It was not a straight forward product but I was
kept up to date with progress which did not take more than a few hours,
I got the impression this is a company that doesnt wait for a complaint before sorting out a problem,
regards
Shane Jenner,
Jenner Construction,
...Shane Jenner
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I would like to say that MyTub were extremely helpful Laurie with sourcing my spare part. Quick, efficient and polite.
The part arrived very quickly.
Thank you
Neil
...Neil Stephens
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Although you initially only sent half the number of items presumably because of stock levels it was appreciated you sent these earlier rather than all later. Good price as well. Thanks!
...Mrs A J Rippingale
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Competitive and efficient. Will certainly consider using you again and would recommend you.
...Mr John Ashmore
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Delivered the day you said excellent service.
Ray Ward
...Ray Ward
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were the cheapest price i could find, kept me up to date with my order even after delivery, will use again and highly recommended, thank you.
...anthony hall
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£
£4999.13 
