Everything was fine ...Mr Timothy Wettone
|
Excellent service, ordered Saturday afternoon and the item arrived on Tuesday morning, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks ...MarkT
|
I thought the service was very good all round and wouldnt expect anything would better it
Thanks Rob ...Robert Davis
|
Thank you for the prompt and accurate delivery of the items ordered. The process has been free of any bother and the items are exactly as required.
Best Regards
Sanjiv ...Sanjiv
|
Took ages to deliver. Should have warned of this before taking payment.
------------- ------------------------- ------------
Hello
We are sorry, some times items are out of stock and can take some time for delivery.
Regards
MyTub ...Mr. Andrew Coleman
|
I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
|
Some good, some bad: 3 estimated delivery dates came and went before my order was delivered. The comunication was good and regular and reponded to my concerns. would have been better to know what the hold was through this delay. I will use again but not for anything urgent. ...Richard Stephens
|
Great service ...Mrs A M Jones
|
Simple ordering system and prompt confirmation, updates and delivery. ...Louise
|
Very good service ...Bowman
|