very good service. very expensive delivery.
...Stuart morton
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Brilliant service...and best of all excellent price!
Would thoroughly recommend!
...SunniG
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Good value for money, good communications but very long delivery times compared with similar companies.
...Peter Mayer
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Order received 30/01/2013 as you promised, thank you.
Good prices. Very good delivery. Excellent service.
I will recommend MyTub to anyone requiring your products.
Regards,
Graham Harvey
...Graham Harvey
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Fast reliable service. When an issue arose with a damaged bath delivered direct from their supplier this was impressively resolved and the bath was replaced the following day - brilliant!
...Richard Stevens
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Whilst I was dismayed that the item I want to buy was offered for sale but not available at all, the assistant Steven was very helpful.
...Nicholas Warner
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good prices, excellent service, friendly and helpful staff. Would not hesitate to recommend
...Ms Montague
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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MyTub did an excellent job, total satisfaction. Even though I originally ordered the wrong item, they were happy to help replace it with the correct one.
...Julius Ross
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£
£4999.13 
