Kept up to date with order status, great comms, fast delivery, and product was as descibed, would use compant again. A ...Martyne Mullar
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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Good communication and prompt delivery. Product as described. Would do business again. ...Martin CLARIDGE
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
...john smye
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satisfactory service ...Rha
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Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated. ...Peter Hughes
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The solar S1 arrived as advised thanks. ...P.R. Engineering
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I didn’t get my parcel when told it would arrive but when I notified it was soon sorted by Christine
Many thanks ...Richard Gough
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Very pleased with the service received and the prices which were less for the same product ordered a year before from another website. The original delivery had some damage to the packaging of the wc resulting in some minor scratches to the pan. A replacement was dispatched and received within days. Impressive. The missing flush button came from the manufacturer which took a little longer. I would definitely recommend this company. ...Carol Nayler
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wonderful service in all respects. Would definately use again and also recommend. ...Anastasia Aylward
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