Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
...Dr D R Lachno
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Very pleased. Ordered and paid Friday afternoon with standard delivery. Received Monday afternoon. Order status updated throughout the procedure. Tony
...Airwaves Engineering Service
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thanks for fast delivery highly recommended
...29
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Good communication and prompt delivery. Product as described. Would do business again.
...Martin CLARIDGE
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou
...Robin
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It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help!
...Paul Wheeler
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Excellent service throughout. Pleasant and helpful staff from initial contact to delivery driver. Particularly impressed by the regular delivery progress reports and the rapid delivery its-self.
One comment you may wish to consider - the delivery note from "Wolseley required a signature confirming that goods were received in Good Condition. This is unrealistic . It would be more reasonable to either delete this statement or give an alternative stating "Goods not Checked at time of Delivery".
...Peter Sivyer
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First time of ordering and very pleased with the service. Order arrived on time and well packaged.
...KEVIN TURLEY - LUCOZADE RIBENA SUNTORY
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Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future.
...T SMITH
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Very happy with the product and service from my tub, the customer service is second to none.
Keep up the good work.
...matthew larsen
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£
£6562.00 
