Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
...Aquarius Plumbing Services
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Service very good, but a timed delivery search would be an advantage.
...Trevor LeeSmith
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Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again.
...Trevor Handley
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I was looking for a replacement valve and found the website very easy to navigate. I located the product and made telephone contact to ensure that the replacement item would fit my existing fittings. Having been assured that it would, the item was delivered promptly within the target date. The valve is now fitted and working efficiently.
Great service both in advice and delivery.
Thank you
...Peter Cradock
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Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again !
...Dennis Underwood
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Website was easy to use, found the correct part, ordered it. Is was delivered when predicted online and everythings working fine now. Thanks for your help.
...Martin Roskilly
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very good service - parcel arrived when promised and it was packaged very well. thanks
...John Rhodes
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Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you.
...Kyle Richards
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Item deliverd quickly. Totally happy with it.
...Jack Wong
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Really good service. Delivered what was ordered. The only surprise, pleasant, was that it was delivered one day early!
...Alan Marriott
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£
£103.52 
