We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human who confirmed they had the part and was able to give an accurate delivery estimate, which was a big relief. In the end, they beat their estimate by a couple of days - it arrived the next day. Would totally use MyTub again. ...Martin Tlaskal
|
First class service. Speedy, value for money,would & will use again and again.
Many many thanks. Phil ...Phil Matthews
|
excellent price quick delivery time ...JAMES MORLEY
|
Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
|
item was damaged so had to order a new part. ...David Borthwick
|
I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...gerry duffey
|
Very Good service Thank You ...Bean on the Run LTD
|
Delivered in good condition on the day - morning as promised ...Mr I H Goodale
|
Item arrived on date advise. Very happy with service. Thank you! ...Chris Tabori
|
Goods received today all in good order.
Excellent service thank you
Alan Dungworth ...Alan George Dungworth
|