Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Good service, fairly quick delivery - all good ...Andrew John STANLEY
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Thanks Sophie
Brilliant service. I will use your company again. ... J E Hubbard
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Excellent service. Received bendy rail and I am just about to install it. It bends very easily to the required shape and I am very pleased with it. ...David Melrose
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Without this company we would have to have bought a new boiler. They were the only people to stock the part on an old but very usable boiler. Excellent communication and service. Would highly recommend them ...Jo Bishop
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Good price, long wait for goods. Updated often why the goods were delayed. ...David McColl
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Good value, quick service ...Stuart Ainslie
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Great communication and follow-up over an obsolete part. A company to trust. Many thanks. ...James Longwell
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Great service,very good comms & good price.
Will use again with confidence. ...Mike Lowe Heating Services
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A competitive price and good service. I experienced a delay in delivery as, apparently, the goods werent in stock when I placed the order. ...Lawrence Meilack
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