Excellent service! good price! quick delivery! will use again! ...Laurence Parmenter
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive. ...Stephen Gomersall
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Easy to find the item I needed on line at a good price.
Parcel arrived safely within the time slot advised.
Many Thanks ...Dr Lilian Potter
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Very rapid action in providing the correct item at a convenient collection point. A good price too compared to elsewhere. Good communications all round.
High standards and a reliable service provided for confident internet transactions.
You tick all the boxes, many thanks. ...Peter Swan
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Good prices, delivery & order communications.
Difficult website especially when searching for products. ...James Gray
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The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
Thanks again. ...Martin Lee
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After a straight forward order from the web site the part arrived within the time frame stated.
I would use this company again no problem. ...Michael John Lomas
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My order for the "difficult to source" AirCon filter spares that I needed was exactly what I wanted. It was delivered before the date advised by MyTub.
I searched the internet for the part number and found nowhere in the UK offering this part at the price offered by MyTub. ...James Evans
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Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered! ...Duncan Alexander
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