Very good communication regarding additional delivery charge as item had to be ordered from manufacturer, arrived quickly. ...James Cole
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Well what can i say, first rate customer service. I ordered the wrong item, they did everything they could to get it sorted for me. Cannot recommend this company enough. 5 stars ...Seven Dials Club
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Item received exactly on time, many thanks for great service ...Ann Douglas
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collected my order from plumb centre burnley product too fragile for courier delivery everything was fine exellent thanks my tub. b egerton ...bernard egerton
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Thank you for your excellent service! My items arrived in good order and in a timely fashion. The price was competitive and your brilliant staff even managed to discount the shipping below the original quote. You made what could have been a difficult and expensive international transaction simple and pleasant. I will tell my friends. ...Lee Alan Fordham
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Everything handled by My Tub was superb, order placing, order acceptance and delivery schedule exactly as promised and required. Shame their supplier Jaccuzi were not as good, correct bath, but wrong installation instructions and drawing, and I believe incorrect installation kit as well. checked with Christine who arranged correct drawing or something close by, I asked Jaccuzi for information on installation kit, still waiting for a reply. So designed own fitting kit and fitted successfully, plastic front and side panels not as drawing supplied, so not going to use, anyone want a Jaccuzi 1500 bath front and side panel, going cheap !! ...M.White
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The wrong address was put on the delivery paperwork. Fortunately the driver phoned for directions.
Otherwise a smooth transaction. ...Mr C Robinson
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Hi
Received ok unfortunately wife didnt notice the broken seal on box. All seem to be in there apart from instruction and template to hang cistern but managed to get this online. Maybe could of had extra outer packaging.
In all far better service than last place I tried to get cistern that only took 5 weeks not to get it and another 2 weeks to get refund!!
Good that you can check stocks and estimate delivery!
Andy Moss ...andy moss
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A perfect item with fast efficient delivery.communication and service excellent.thank you. ...MR PAUL KIME
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Excellent service - used you for two orders. You kept me fully informed and delivered when you said you would. Pity other suppliers cant match you! ...Peter Dron
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