Excellent service, ordered Saturday afternoon and the item arrived on Tuesday morning, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks ...MarkT
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Three weeks is a long time to wait, however communication was excellent helpful and responsive. We are happy with the product.
Kind regards
Julia ...Julia graham
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Thank you for your prompt sevice, cannot fault you!!!!! ...Mrs L S Ward
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Excellent communication from pre-order enquiries to after sales when one item arrived damaged. Item was quickly replaced and supplier chased when delivery not on the date specified. Thank you for a friendly, professional and responsive service. ...Hazel Stock
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OK, item arrived according to expectaitons and plan. ...davorkavunic
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Thank you for keeping in touch throughout the process of ordering this obsolete model, from factory in England, to safe delivery, Wednesday as promised, at warehouse in Paisley. I was very suspicious it would not arrive or their would be vagueness as to the order in the warehouse, which would have meant an irate husband, who had made a 25 minute boat journey and motorway drive, calling me to "deal with it". That scenario did not happen and the young gentleman at the warehouse carried the heavy basin to the car boot without being asked. Thank you for your calls on the morning as promised, your frequent e-mails, and your courtesy . Well done team Mytub, and all you kind young people, your Mums should be proud of you. Regards Patricia Girard ...Patricia Girard
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Thanks for all your help
One small thing bit of a gap between order and delivery even tho we paid for deleivery
Thanks again ...South East Maintenance Solutions
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Responded and contacted quickly. They sorted out a basin that was no longer produced but they still managed to locate one 4 miles down the road. Cant fault them. Great service. Thanks ...James Costello
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Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped ...simon martin
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Thanks for the excellent service, also the staff were most helpful in helping me choose the best product ...Matt Quinn
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